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Customer Relations

Customer Relations Department

We believe the support of a family of satisfied repeat customers is the foundation of our success. When you purchase one of our new or pre-owned vehicles, when you bring us your service needs, when you purchase replacement parts or accessories from our Parts Department; you are entitled to fair and friendly assistance. We're committed to a sincere investment of our resources to the assurance of your Complete Satisfaction.

Skagit River Subaru
is one of only a few Northwest new automobile dealerships that employs a full-time, on premises and dedicated Customer Relations Manager, Rich Roberts. Rich's office is located adjacent to our customer lounge and the door is always open.

Our goal is to build lasting relationships with our customers. We currently have many repeat customers that have purchased their second, third, fourth and even their fifth vehicle from us. We service many of our customer's vehicles until they decide to trade them for newer models. We have entire families as customers where the grandparents, parents and children have all purchased vehicles from Skagit River Subaru.

We want you to be comfortable with us and we'll make every effort to make the time you spend here as enjoyable as possible. We are your family's kind of business, because at Skagit River Subaru, we care about people.

-R
ich Roberts, Customer Relations Manager


Special Manufacturer's Purchasing Programs

We honor the Subaru VIP Partner Plan on most new Subaru vehicles, even though many dealerships do not.


Contact Information

Skagit River Subaru

620 Auto Blvd

Burlington, WA 98233
sales Sales:
(360) 757-7737
phone2 Service:
(360) 757-2000

Hours

  • Monday: 8:30 AM-7:00 PM
  • Tuesday: 8:30 AM-7:00 PM
  • Wednesday: 8:30 AM-7:00 PM
  • Thursday: 8:30 AM-7:00 PM
  • Friday: 8:30 AM-7:00 PM
  • Saturday: 8:30 AM-7:00 PM
  • Sunday: 10:00 AM-5:00 PM