We believe the support of a family of satisfied repeat customers is the
foundation of our success. When you purchase one of our new or
pre-owned vehicles, when you bring us your service needs, when you
purchase replacement parts or accessories from our Parts Department;
you are entitled to fair and friendly assistance.
We're committed to a sincere investment of our resources to the
assurance of your Complete Satisfaction. Skagit River Subaru
is one of only a few Northwest new automobile dealerships that employs
a full-time, on premises and dedicated Customer Relations Manager, Rich Roberts. Rich's office is located adjacent to our customer lounge
and the door is always open.
Our goal is to build lasting relationships with our customers. We
currently have many repeat customers that have purchased their second,
third, fourth and even their fifth vehicle from us. We service many of
our customer's vehicles until they decide to trade them for newer
models. We have entire families as customers where the grandparents,
parents and children have all purchased vehicles from Skagit River Subaru.
We want you to be comfortable with us and we'll make every effort to
make the time you spend here as enjoyable as possible. We are your
family's kind of business, because at Skagit River Subaru, we care about people.
-Rich Roberts, Customer Relations Manager
Special Manufacturer's Purchasing Programs
We honor the Subaru VIP Partner Plan on most new Subaru vehicles, even though many dealerships do not.